At Kalit AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully. By using the Service, you consent to the practices described herein.

1. Data We Collect

Account Information

When you create an account, we collect your name, email address, and password. If you sign up through a third-party provider (e.g., Google, GitHub), we receive your profile information from that provider.

Usage Data

We automatically collect information about how you interact with the Service, including:

Pages visited, features used, and actions taken within the platform.
Device information (browser type, operating system, screen resolution).
IP address and approximate geographic location.
Timestamps and session duration.

Payment Information

When you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your full credit card number on our servers. Stripe may collect your card details, billing address, and other payment-related information in accordance with their own privacy policy.

Content You Provide

We collect and store the data, files, prompts, and other content you upload or input into the Service in order to provide our AI-powered features.

2. How We Use Your Data

We use the information we collect to:

Provide, maintain, and improve the Service.
Process transactions and manage your subscription.
Send you service-related communications (e.g., account verification, billing).
Respond to your support requests and inquiries.
Analyze usage patterns to improve our features and user experience.
Detect, prevent, and address fraud, abuse, or security issues.
Comply with legal obligations.

We do not use your content to train our AI models unless you explicitly opt in to such programs.

3. Data Sharing

We do not sell your personal data. We may share your information in the following limited circumstances:

Service Providers: We share data with trusted third-party providers who assist us in operating the Service (e.g., Stripe for payments, cloud hosting providers, analytics tools). These providers are contractually obligated to protect your data.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any such change.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies: Required for the Service to function (e.g., authentication, session management).
Analytics Cookies: Help us understand how the Service is used so we can improve it. We use privacy-focused analytics tools.
Preference Cookies: Remember your settings and preferences across sessions.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect the functionality of the Service.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, accounting, or regulatory purposes.

Usage and analytics data may be retained in aggregated, anonymized form indefinitely for statistical purposes.

6. Your Rights

Under applicable data protection laws, including the GDPR, you have the following rights:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data, subject to legal retention requirements.
Right to Data Portability: You can request your data in a structured, commonly used, machine-readable format.
Right to Restrict Processing: You can request that we limit how we use your data in certain circumstances.
Right to Object: You can object to our processing of your data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us at contact@kalit.ai. We will respond to your request within 30 days.

7. Data Security

We implement industry-standard technical and organizational measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at contact@kalit.ai.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. When we transfer data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a prominent notice on the Service at least 30 days before the changes take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Kalit AI — a product of Merkle Tech Labs LTD.
Northlink Business Centre, Level 2, Triq Burmarrad, Naxxar, NXR 6345, Malta
Email: contact@kalit.ai